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Required Skills

Required skills

interpersonal skills to

build and maintain relationships with suppliers

maintain business networks

problemsolving skills to assess vehicles equipment and materials against requirements

language literacy and numeracy skills for

communicating equipment chemical purchase and financial requirements clearly and concisely

reading and interpreting manufacturer specifications marketing materials purchase documents and financing contracts

requesting advice or further information

costing and budgeting

selfmanagement skills to prioritise and engage in activities to build information and relationships that benefit the business

Required knowledge

legislation regulations codes of practice and industry advisory standards that apply to providing pest management services including environmental and OHS legislation

company management structure and procedures including

documentation requirements

emergency response procedures

enterprise maintenance and servicing procedures

environment protection procedures

injury dangerous occurrence and incident reporting requirements

OHS procedures

purchasing hiring and leasing procedures

reporting procedures

equipment and chemical types and functions

financing options

hazards and risks associated with different types of equipment and materials

product knowledge including manufacturer specifications for equipment and products being used

sources of industry and product information

types of pests relevant to the area and their life cycles habits and harbourages

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

This unit of competency could be assessed by an activity involving the preparation of a plan and costing for the acquisition of a pest management vehicle and relevant equipment and materials to suit a particular pest management business

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit

In particular the person should demonstrate the ability to

assess performance characteristics of equipment and materials

comply with company legislative and regulatory requirements

identify

hazards and risks associated with pest management

vehicle capacities against intended use

services to be provided from the business plan

knowledge of hierarchy of hazard control

select equipment and materials in relation to the vehicle and services to be delivered

Context of and specific resources for assessment

Assessment of essential underpinning knowledge may be conducted in an offsite context It is to comply with relevant regulatory or Australian standards requirements

Resource implications for assessment include access to

databases and information sources including product information

company policies procedures and records

assessment instruments including personal planner and assessment record book

Method of assessment

Assessment methods must

satisfy the endorsed Assessment Guidelines of the Property Services Training Package

include direct observation of tasks in real or simulated work conditions with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application

reinforce the integration of employability skills with workplace tasks and job roles

confirm that competency is verified and able to be transferred to other circumstances and environments

Guidance information for assessment

Reasonable adjustments for people with disabilities must be made to assessment processes where required This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Assessment processes and techniques should as far as is practical take into account the language literacy and numeracy capacity of the candidate in relation to the competency being assessed

This unit could be assessed on its own or in combination with other units relevant to the job function for example

CPPPMTA Repair and maintain service equipment

CPPPMT3017A Repair and maintain service equipment.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Company requirements may include:

access and equity policy, principles and practice

business and performance plans

client communication procedures

client confidentiality procedures

client service standards

company goals, objectives, plans, systems and processes

company issued identification badge, card or pass

company policies and procedures

defined resource parameters

dress and presentation requirements

duty of care, code of conduct and code of ethics

emergency response and evacuation procedures

employer and employee rights and responsibilities

establishing operator identity with client

internal communication channels and reporting procedures

maintenance procedures for equipment and PPE

OHS policies and procedures

personnel practices and guidelines

policies and procedures relating to own role, responsibility and delegation

quality and continuous improvement processes and standards

records and information systems and processes

training (induction and refresher) materials

work site access security clearance procedures.

Pests may include:

any pest of commercial significance in an urban environment.

Clients may include:

bodies corporate

building supervisors

companies or organisations

environmental health officers

executive housekeepers

maintenance managers

owners

persons in control of work processes

property agents or managers

tenants.

Equipment may include:

brooms

bulk liquid tanks, pumps, hoses and fixtures

bunding materials

cameras

dishes or bowls

drills

dusters

electrical extension leads

elevated work platforms

equipment decontamination materials

first aid kits

flexible lights

flushing agents

generators

hoses

injectors

knives

ladders

ladder racks

lockable chemical and equipment storage

magnifying glasses

measuring jugs

mirrors

personal protective clothing and equipment

probes

safety harnesses

sand and other absorbent materials

screwdrivers

sharps containers

shovels and rakes

sound, moisture and movement detectors

sounding instruments

specimen bottles

spray equipment

torches

trays

waste disposal containers

water supply access facilities fitted with suitable backflow prevention devices.

Materials may include:

building components

chemicals, including:

cleaning products

flammable products

pesticides

registered agricultural and veterinary (AGVET) products

physical barriers

sealing components.

Manufacturer specifications may include:

emergency response resources

equipment operating manuals

government publications

instructional guides

material safety data sheets (MSDS)

other resources supplied by manufacturer, such as:

laminated cards

notices

wall posters

product labels

safety instructions pre-printed on equipment.

Legislative requirements may include:

Australian standards, quality assurance and certification requirements

award and enterprise agreements

industry advisory standards and codes, such as:

building codes

dangerous goods codes

relevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as:

anti-discrimination and diversity

chemical controls

chemical registers and manifests

consumer protection legislation

dangerous goods Acts and regulations

declared pest (plant and animal) reporting

environmental protection issues

equal employment opportunity

freedom of information

industrial relations

motor and commercial vehicle transportation

motor licence and endorsement regulations

OHS Acts and regulations

privacy

public health

trade practices

workplace consultative arrangements.

Occupational health and safety (also known as workplace health and safety) requirements may relate to:

allergic reactions, such as contact dermatitis

animal management or control procedures

communication devices for remote and isolated locations, such as:

mobile phone

two-way radio

dermatoxicological control and prevention measures

emergency procedures for contact with toxic substances, such as:

splashes in eye or on skin

inhalation

ingestion

hazard identification and risk assessment mechanisms

health surveillance and monitoring, such as regular blood testing

hierarchy of hazard control procedures

industry advisory standards

information provided by national registration authority for chemical approval and state government authorities, such as:

agriculture

environment protection

health

primary industry

injury and dangerous occurrence reporting

national and industry codes of practice

OHS control procedures, such as:

health and safety plans

job plans

job safety analyses

risk assessments

safe operating practices and procedures

safe work instructions

safe work method statements

routes of entry and potential symptoms of exposure to chemicals

safe work practices for equipment, PPE and chemical storage, including interpretation of MSDS and hazardous substance information, such as long latency periods

safety, induction and refresher training

selection and use of PPE and clothing appropriate to hazard

up-to-date electrical test and tag compliance

use of chemicals according to MSDS

use of residual current devices

use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals

withholding periods and spray drift.

Vehicles may be either two or four-wheel drive and include:

all terrain vehicles (ATV)

equipment trailers

light trucks and vans

panel vans

tray utilities.

Personal protective equipment may include:

air-line and self-contained respirators

breathing respirators:

full-face

half-face

chemical-impervious gloves

chemical-resistant aprons

communication equipment

contaminated clothing bags

cradles

drinking fluids

dust masks

eye protection, such as:

safety glasses

goggles

eyewashes and showers

face shields (splash-proof)

first aid kits appropriate to tasks and locations

hair nets

hard hats

high-visibility vests or clothing

long pants

noise protection

non-slip safety shoes or boots

overalls, coveralls or other chemical protective clothing

prodding or probing sticks and rods

safety harnesses

soap and towel

sunscreen

tongs

torches

washable sun hats

wet-work protective clothing.

Suitability criteria may include:

compliance with regulatory or legislative requirements

containment of chemicals

durability in normal working conditions

ease of cleaning

ease of use

maintenance costs

repair costs

safety

spray equipment application rates.

Estimation may be based on:

maintenance records

manufacturer specifications

previous experience

usage patterns.

Chemicals may include:

cleaning products

flammable products

pesticides

registered AGVET products.

Suppliers may include:

distributors

manufacturers

retail outlets.